FAQs

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BIOGENA preparations are carefully manufactured in our own production facility, BIOGENA Good Health World (Salzburg, Austria), to a unique manufacturing standard. We are certified according to ISO 22,000:2018 and GMP - Good Manufacturing Practice and have organic, halal, and kosher certifications. The quality-tested raw materials come from premium brand raw material manufacturers, sourced directly from the world market leaders.

It is true that a balanced and healthy diet supplies us with nearly all the micronutrients, vitamins, and minerals that we need. However, some people in special situations in life have a greater need for micronutrients, such as, for example, athletes, young people in growth phases, pregnant women, but also people who cannot eat some foods (intolerances) or do not wish to do so (e.g, vegetarians). For them, it is very difficult to get their required daily supply via their diet alone. Pregnant women, for example, need more folic acid and the omega-3 fatty acid DHA – in amounts that are difficult to get via a normal, balanced diet. Vegetarians can have difficulties covering their need for vitamin B12. People suffering from lactose intolerance often have a lack of calcium.

The use of top-quality raw materials is a must for Biogena. We would never be able to manufacture high-quality products from raw material of mediocre or dubious quality. We choose the ingredients exclusively according to criteria of quality and purity, sustainability, and scientific documentation. We source our ingredients from certified suppliers from all over the world, and they are available in top bioavailable forms. Biogena preparations that contain branded raw materials normally have the logo of the branded raw materials on their label.

Use only products from reputable manufacturers. They manufacture according to high-quality criteria and guarantee raw materials from safe production. High-quality products are also free of dyes and additives and have a good level of tolerability.

For many vitamins, it is not possible to overdose because the body naturally excretes the excess. The group of fat-soluble vitamins (e.g., vitamin A) is an exception. Here, it is particularly important that the recommended dosage be followed. Good manufacturers also provide extensive advice on their products. This minimises the risk of overdose.

Biogena capsules are not designed for opening and directly swallowing the active ingredient powder they contain. If possible, you should – as intended – swallow the capsule as a whole. In exceptional cases, such as, for example, if you have trouble swallowing the capsule, our powder preparations can be opened by pulling the two halves of the capsule apart. The active ingredient powder can be stirred into water, still mineral water, or herbal tea and should be consumed immediately. Since black tea, coke, or fruit juices can inhibit the absorption of the active ingredient in the body, they are not suitable for mixing. However, it is not possible to open all the Biogena capsules. Enzyme preparations should never be opened, nor should probiotics. In the case of iron-containing preparations, opening is also not recommended since it can lead to discoloration of the teeth.

The following applies to all iron preparations: never take with milk or dairy products. You should also avoid taking them together with black or green tea because these can bind the iron and thus impair its absorption. Orange juice can increase iron absorption because of the vitamin C it contains. For all food supplements, the recommended dosage of the preparation should generally be complied with to avoid complications.

Biogena defines products as “vegan” or “suitable for vegans” if they do not contain any raw material of animal origin. In addition, no ingredients of animal origin were used in production. Only the synthesis of micronutrients by bacteria or yeast cannot be excluded by this designation. Biogena defines products as “vegetarian” or “suitable for vegetarians” if they meet the definition of “vegan” but may, in addition, contain products from living animals (e.g,. milk, poultry eggs, bee hone,y or sheep’s wool fat) or ingredients derived from these animal products.

Biogena offers lactobacteria in powder form (e.g. Junior Omni Bo® 6) and capsules (Omni Lactis® 10 Caps). To attain the best results with living bacteria, different recommendations for intake should be observed for powder and capsule products. In the case of the capsule product “Omni Lactis® 10 Caps”, we use cellulose capsules (DRcaps®) that dissolve only when they reach the intestine and that protect the bacteria from the acidic, germicidal pH-value in the stomach due to their special manufacture. Ideally, “Omni Lactis® 10 Caps” should be taken on an empty stomach, at best with water at room temperature. The powder product “Junior Omni Bo® 6” should be stirred into room-temperature water. After 10 to 15 minutes, during which the bacteria are activated and start multiplying, the mixture should be stirred and drunk immediately. Ideally, “Junior Omni Bo® 6” should be taken on an empty stomach in order to reduce contact time with stomach acid and this way improve the survival rate of microorganisms.

We use the following specifications on our labels, package inserts and product information: - on an empty stomach: Take the capsule 30 to 60 minutes before a meal or no sooner than 2 hours after a meal. - before a meal: Take the capsule approximately 30 minutes before a meal. - with a meal: We recommend taking the capsule when eating. - after a meal: This specification is imprecise and can mean different times. This is why in most package inserts there are precise time specifications (e.g. 1 hour after a meal).